Voice Over IP

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  • Red Cloud Enterprise
  • Red Cloud Express
  • Red Cloud Virtual
  • PlaSec
  • Maxxess Axxess
  • Maxxess eFusion
  • Lenel OnGuard

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Voice Over IP

Business Deployment

In order to deploy VoIP for your single location business, you must prepare your Local Area Network (LAN). For multi-site businesses, you will also be concerned with your Wide Area Network (WAN).


At the LAN level, you will need “Managed Ethernet Switches,” also known as Layer 2 Managed Switches, as opposed to Hubs. Unlike Hubs, Layer 2 Managed Switches manage and monitor the LAN activity and are helpful in setting up VLANs. It is best if they also have the capability to power the telephones via Power over Ethernet (POE). A Managed Switch can be programmed for Class of Service (COS), which separates your applications and prioritizes them. It will also provide QOS to assure the optimum voice quality.

The WAN is more complex to make ready for VoIP. Each voice call requires about 30 kbps of bandwidth when compressed to a sufficient level to assure good voice quality. Because of this, it is important to know how many simultaneous calls you will have traveling over your site-to-site network. Take this estimate in conjunction with your other applications that are traveling on the same network to determine your required bandwidth. A router provides connectivity to the LAN and is the point of entry to the WAN. The router is programmed to provide COS and QOS to the network.

Again, you will need to provide QOS between sites to assure optimum voice quality. This cannot be accomplished over the Internet. Hence, the WAN must be private. Today, it is possible to install a private fully meshed IP Network (MPLS) consisting of one or multiple T1’s that is less expensive than a Legacy Point to Point or Frame Relay Network.

Why Choose Voip

So how do you know if a VoIP telephony system is right for you? There are several factors that lead businesses to make the switch.


  • Your phone system is at end of its life
  • Your business is moving offices and you anticipate having to expand your legacy phone system. VoIP provides a more cost-effective solution.
  • The cost of managing your legacy system is rising, and you want to maintain control over your own system
  • You have a highly mobile workforce and want to ensure your employees can always be easily reached, even when they’re not at their desk.

System that scales: Analog PBXs have historically handled dozens of users, but IP PBXs handle hundreds of users simultaneously. For telecom providers, this means an opportunity to provide managed VoIP PBX hosting to businesses, but for the businesses themselves, it means that ever-larger groups of workers and entire companies can easily go to an open-source VoIP product and not look back.

Simplicity: Rather than hire telecom specialists to figure out or expand your PSTN system, you can maintain and improve your company’s VoIP system using the IT specialists you already have on hand.

Free conferencing: Conference calls via PSTN services are invariably expensive and usually require participants to call in. VoIP PBXs offer conference-calling from between 2-50 people for nothing. With these services in place, there’s no sense in continuing to pay for PSTN-based services a moment longer.

Future-proofing: As opposed to PSTN phones, VoIP phones and software are planned with flexibility and upgrading not just in mind, but expected as a matter of course. As chip and transmission speeds become faster and new features are developed, the savings from using hardware and software that are designed to adapt to new technologies and protocols only increase.